Privacy Policy

BACKGROUND:

Nosco Management Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used. Werespect and value the privacy of everyone who visits this website, travelcash.co.uk ("OurSite") and will only collect and use personal data in ways that are described here, and in a way that is consistent with ourobligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you use Our Site.

  1. Definitions and Interpretation
  • In this Policy the following terms shall have the following meanings:
  •
    "Account" means an account required to access and/or use certain areas and features of Our Site;
    "Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
    "Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
  1. Information About Us
  • Our Site is owned andoperated by Nosco Management Solutions Ltd, a business registered in England & Wales under company number 07953780. Our Registered address is 5 High Street, CF37 1QJ.
  1. What Does This Policy Cover?
  • This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and weadvise you to check the privacy policies of any such websites before providing any data to them.
  1. What Is Personal Data?

  • Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

  • Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  1. What Are My Rights?

  • Under the Data Protection Legislation, you have the following rights, which wewill always work to uphold:

    • a) The right to be informed about Ourcollection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

    • b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.

    • c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

    • d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.

    • e) The right to restrict (i.e. prevent) the processing of your personal data.

    • f) The right to object to us using your personal data for a particular purpose or purposes.

    • g) The right to withdraw consent. This means that, ifwe are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

    • h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

    • i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

  • For more information about Our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

  • It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

  • Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.

  • If you have any cause for complaint about Ouruse of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office.

  • We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.

  1. What Data Do You Collect and How?
  • Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about Our use of Cookies and similar We do not collect any 'special category' or 'sensitive' personal data.
  • Data Collected How We Collect the Data
    Identity Information including your first and last name. You will be invited to provide this information when you complete a form on Our Site.
    Contact information including your contact number and email address. You will be invited to provide this information when you complete a form on Our Site..
    Technical information including your browser type and version, and the operating system that you are using. Data will be collected as provided by the device you are using.
    Transactional information about pre-orders that you place with allied third-party providers of services through our site Each time you place a pre-order, we will save the details of that order.
  1. How Do You Use My Personal Data?
  • Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how wemay use your personal data, and Our lawful bases for doing so:
  • What We Do What Data We Use Our Lawful Basis
    Registering you on Our Site. Your name and contact details. Your consent in providing this information.
    Providing and managing your Account. Your chosen password. Your consent in providing this information.
    Personalising and tailoring your experience on Our Site Technical information about the device that you are using to access Our Site. Your acceptance of our Terms of Use.
    Passing your pre-order to the Bureau de Change you have selected with which to place an order. Your name and contact details. Your consent at the point at which you submit a pre-order.
    Communicating with you. Your name and contact details. Your consent in agreeing to our Terms and Conditions..
    Assist compliance with Money Laundering Regulations Your name and transactional history Compliance with Anti Money Laundering regulations

  • With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email , telephone , text messageor post with information, news, and offers on our productsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with Ourobligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

  • We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.

  • If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

  • In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

  1. How Long Will You Keep My Personal Data?
  • We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
  • Type of Data How Long We Keep It
    Identity Information including your name. We will keep this information for a period of up to 48 months since your last interaction with Our Site.
    Contact information including your telephone number and email address. We will keep this information for a period of up to 48 months since your last interaction with Our Site.
    Technical information including your device browser type and version and operating system. We will keep this information for a period of up to 48 months since your last interaction with Our Site.
    Transactional information We will keep this information for a period of up to 48 months since your last interaction with Our Site.
  1. How and Where Do You Store or Transfer My Personal Data?

  • We will only store your personal datawithin the UK or European Economic Area (the "EEA"). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

  • The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

    • limiting access to your personal data to those employees, agents, contractors, and other third partieswith a legitimate need to know and ensuring that they are subject to duties of confidentiality;

    • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner's Office where we are legally required to do so;

  1. Do You Share My Personal Data?
  • We contract with allied businesses which are third parties that supply Bureau de Change Services. When you submit a pre-order for currency, we will pass your information on to that provider.
  • Recipient Activity Carried Out Sector Location
    Independent Bureau de Change provider(s) you have selected with which to place a currency pre-order (or orders). Bureau de Change. Regulated Money Service Businesses. Within the United Kingdom.

  • If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party's obligations under the law, as described above in Part 9.

  • If we sell, transfer, or merge parts of Ourbusiness or assets, your personal data may be transferred to a third party. Any new owner of Ourbusiness may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

  • In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

  1. How Can I Control My Personal Data?

  • 11.1. In addition to your rights under the Data Protection Legislation, set out in Part 5, whenyou submit personal data via Our Site, you may be given options to restrict Ouruse of your personal data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in Ouremailsor at the point of providing your details).

  • 11.2. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service ("the TPS"), the Corporate Telephone Preference Service ("the CTPS"), and the Mailing Preference Service ("the MPS"). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

  1. Can I Withhold Information?

  • You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

  • You may restrict Ouruse of Cookies. For more information, see Part 14.

  1. How Can I Access My Personal Data?

  • If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a "subject access request".

  • All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

  • There is not normally any charge for a subject access request. If your request is 'manifestly unfounded or excessive' (for example, if you make repetitive requests) a fee may be charged to cover Ouradministrative costs in responding.

  • We will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Ourprogress.

  1. How Do You Use Cookies?

  • All Cookies used by and on Our Site are used in accordance with current Cookie Law.

  • Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

  • Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be "strictly necessary". These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser's settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

  • The following first-party Cookies may be placed on your computer or device:

  • Name of Cookie Purpose Strictly Necessary
    <<insert file name>> <<insert description>> <<yes / no>>
    <<insert file name>> <<insert description>> <<yes / no>>
    <<insert file name>> <<insert description>> <<yes / no>>
    <<insert file name>> <<insert description>> <<yes / no>>
    <<insert file name>> <<insert description>> <<yes / no>>

  • Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the services offered through it.

  • The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

  • The analytics service(s) used by Our Site use(s) the following Cookies:

  • Name of Cookie First / Third Party Provider Purpose
    <<insert file name>> <<first / third>> <<insert name>> <<insert description>>
    <<insert file name>> <<first / third>> <<insert name>> <<insert description>>
    <<insert file name>> <<first / third>> <<insert name>> <<insert description>>
    <<insert file name>> <<first / third>> <<insert name>> <<insert description>>
    <<insert file name>> <<first / third>> <<insert name>> <<insert description>>

  • In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

  • You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

  • It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

  1. How Do I Contact You?

  • To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of The Data Controller):

  • Email address: [email protected].

  • Postal Address: The Data Controller, Travelcash, 5 High Street, Pontypridd CF37 1QJ.

  1. Changes to this Privacy Policy

  • We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change Our business in a way that affects personal data protection.

  • Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated during October 2022.

  1. Attribution

© Nosco Management Solutions Ltd / Travelcash.co.uk / Website Privacy Policy / October 2022

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